Four Points by Sheraton Yilan Jiaoxi

The staff in this hotel have the best service attitude I have ever encountered. Friendly, professional and always willing to help. The hotel shuttle drivers were friendly and very punctual. We experienced the earthquake having breakfast and the service staff ensured our safety by evacuating us calmly and professionally…they must have felt scared and worried too. Kudos to the great service attitude! The concierge staff was really helpful throughout our stay, helping to book the shuttle van and responding last minute as we missed our train from Yilan. He also helped to carry the luggages down 7 floors as the lift were under review after the earthquake. Thank you so much! Great spread for breakfast and hotel provided free food for afternoon snacks and evening snacks. Loved these! The jacuzzi pool with hot springs water was very relaxing. One of the nozzle did not work and the lifeguard immediately responded and got it fixed! Great efficiency!

- room is big and comfortable. - the hot spring in the room is comfortable. - stuff is friendly. - location is very good. - Duck dinner set in the restaurant is delicious.

Good location.

Hot springs.

Location