The staff in this hotel have the best service attitude I have ever encountered. Friendly, professional and always willing to help. The hotel shuttle drivers were friendly and very punctual. We experienced the earthquake having breakfast and the service staff ensured our safety by evacuating us calmly and professionally…they must have felt scared and worried too. Kudos to the great service attitude! The concierge staff was really helpful throughout our stay, helping to book the shuttle van and responding last minute as we missed our train from Yilan. He also helped to carry the luggages down 7 floors as the lift were under review after the earthquake. Thank you so much! Great spread for breakfast and hotel provided free food for afternoon snacks and evening snacks. Loved these! The jacuzzi pool with hot springs water was very relaxing. One of the nozzle did not work and the lifeguard immediately responded and got it fixed! Great efficiency!
Su
2024年4月
We had an awesome time at the hotel. The amenities superb amazing making sure you will have a good time to relax and have fun with your family specially the kids. And they will make sure that you will not be hungry during the stay since they offer a breakfast buffet, plus afternoon and evening snacks 😊
Joana
2025年4月
- room is big and comfortable. - the hot spring in the room is comfortable. - stuff is friendly. - location is very good. - Duck dinner set in the restaurant is delicious.
Yen
2023年3月
The Roast Duck dinner was great. The pool area is great for kids.
Jesse
2022年9月
Good location.
Chu
2025年1月
Stuff is very helpful in all facilities in hotel.
Wei
2024年2月
Hot springs.
Vivian
2025年3月
Breakfast selections was great!
玉如
2024年11月
Location
Shu
2025年2月
Breakfasts
Mei
2024年7月